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20 Years of Award-Winning Hospitality

Lifestyle
20 Years of Award-Winning Hospitality

The city that never sleeps is celebrating the 20th anniversary of an iconic landmark – Trump International Hotel & Tower New York®. The Forbes Five-Star/AAA Five Diamond property opened its doors on January 15, 1997 and has not stopped welcoming guests since.

Soaring above Central Park and Columbus Circle, the majestic hotel and residential tower is home to the Five-Star/Five-Diamond restaurant, Jean-Georges – offering the very best in fine dining - and is located just seconds from the city’s most incredible shopping and nightlife.

What makes the 52-story, multi-award winning building a true New York City gem are not only its breathtaking views and luxurious amenities but the spectacular service for which the hotel is now known.

The above-and-beyond dedication and hard work of the stellar team which keeps guests from around the world visiting time and time again, is in no small part thanks to its long-time General Manager, Suzie Mills.  The British-born Mills, who has been with the property since pre-opening, is a bit of a legend.  She began her career at age ten when she started working at her parents’ hotel in Wales and she’s taken the hospitality industry by storm ever since.

Mills has the distinguished honor of being the only female general manager for a five star hotel in New York City and was recently awarded the 2016 Silver Plume Award for ‘Best Supporting Manager of the Year’ by the Hotel Excellence Awards program. She also serves on the Board for Forbes Women and serves on the Service Advisory Committee for Forbes Travel guide. She is heavily involved in the local community, particularly the Lincoln Square Business Improvement District. Her dedication has often been recognized. In fact, Mills was voted to Crain’s “40 under 40,” in 2009.

Mills is not the only person to serve Trump New York during its 20 years standing.  Over 40 associates have that honor as well.  These long-time associates and friends, along with the entire team, are committed to delivering an unrivalled guest experience.

Trump New York served as the foundation of what the Trump Hotels brand is today. The iconic architecture, unrivaled views, bold design, entrepreneurial spirit and the uncompromising attention to detail encompasses the brand’s core pillars. These elements deliver the highest level of luxury and help make your experience an unforgettable one.

Trump New York’s Shining Stars

Elizabeth is concierge to Trump Central Park’s residents. She is always prepared to take care of day-to-day needs, but where she really ‘makes the magic happen’ is with special occasions and celebrations. Elizabeth helps to facilitate birthday parties, anniversaries and anything else the residents may need.

Loveia, reservations agent, is the first point of contact for guests at Trump Central Park. She makes it her duty to get to know the guests and offer them a tailor-made stay with the assistance of the hotel’s exclusive Trump Attaché service.

Doorman James is on the front line at Trump Central Park; his great smile and enthusiasm is the first thing guests see upon arrival. He treats all guests like royalty and makes sure that everything runs exactly as it should.